The Mark of a Leader

Leadership and Storytelling
Toronto, Ontario

What are The Mark of a Leader Passionate About

Five Level Leadership 

Fully engaged leaders with fully engaged teams get better results. This presentation shows how engaging people on all five of their levels (Spirit, Imagination, Intellect, Heart and Hands) is the premise of great performance, and gives powerful insights into how to make it happen.

The Power of Story 

Stories are the foundation of all organizations. Stories model and shape behavior. Collective behaviours shape culture. Culture drives performance and results. In this program we demonstrate the power of “story”, engage audiences in telling their personal and business stories, and enable them to be better storytellers and story-crafters.

Delivering a Great Customer Experience 

If you are not constantly measuring and improving your customer experience, you’re giving your competition a gift. But Customer Experience must be cultural in order to be great. This presentation shows not only how some of the world’s best “experience” organizations do it well, but also some concepts and best practices to make your Customer Experience a cultural asset.

Creating Cultures of Innovation 

How do organizations like Dyson, Apple, and Cirque du Soleil consistently break new ground? We look at innovation from many points of view – from “Big I” breakthroughs to “Small I” improvements, and see how some of the world’s best creators make innovation a way of life.

Moving From 'Me' to 'We' 

A leader’s most important job is to help others to be their best. But in many organizations, internal competition, silos, and ego make this impossible: there is no “we”. This program examines new ways to create better team cultures, and shows how collaboration has been the foundation of all great world-changing activities.

Videos

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