Valerie Cade

Professional Speaker and Business Consultant
Calgary, Alberta

What Valerie is Passionate About

Bully Free at Work: Creating a Respectful Workplace 

What can you do when ‘extending the olive branch’ doesn’t seem to work anymore? Handling workplace bullying is actually 180° different than ‘working with a difficult person’. Traditional conflict resolution does not work when dealing with someone who is highly oppositional. That’s why this session is different.

Here’s What You Will Learn and Experience:

– What is Workplace Bullying exactly?
– How is workplace bullying different from working with a difficult person?
– How to determine if you are being bullied or not – and what to do about it.
– The approach to take with a difficult person vs. a bully – they are they different!
– What motivates a bully? Why do they do it?
– The top common bullying tactics used and how you can overcome them.
– What to do if you are a target: specific steps to cope and gain your confidence back.
– The best thing you can do to help someone else who is being bullied.

You will gain the full awareness, hope and implementation to help cope with and stop workplace bullying and disruptive behaviors both personally and organizationally. You will have restored hope and feel inspired once again!

The Politics of Workplace Bullying: Creating Civility & Accountability 

If it’s not rational, it’s political! How much time and energy have you already invested into tying to navigate through and deal with disruptive behaviors? Handling these disruptive, abrasive and bullying behaviors successfully requires some non-traditional training. This advanced session is more than ‘winning with difficult people’. Without this kind of training, you’re in the battlefield unprotected.

What You Will Learn:

– What is Workplace Bullying exactly?
– How is workplace bullying different from working with a difficult person?
– How to determine if you are being bullied or not – and what to do about it.
– The approach to take with a difficult person vs. a bully – they are they different!
– What motivates a bully? Why do they do it?
– The top common bullying tactics used and how you can overcome them.
– What to do if you are a target: specific steps to cope and gain your confidence back.
– The best thing you can do to help someone else who is being bullied.

You will leave with a blue print implementation plan of:

– Being able to create trust with all stakeholders and lead them through, not around the ‘issues’.
– How to lead through the “he says, she says” scenario with employees. How to handle the ‘who do I believe’ challenge.
– A process you can use to fully understand ‘what happened’ and how to resolve staff issues, disagreements and any disruptive behavior.
– A plan to limit time spent worrying and trying to assess and help everyone and still remain effective.
– What to do if you feel you’ve displayed bullying behaviors – how to recover and create true respectful followership.
– Understanding when and how to hold a 3-way mediation and when to hold an intervention: they are different!
– What to do if you don’t have the support you need and – How to support those that reach out to you for help.

You will leave with a renewed sense of confidence because you will know what to do!

The Behavioral Economics of Building Trust 

Wouldn’t it be great to know how to handle others ‘who don’t get it” and to be able to lead them to a win-win understanding with ease?!

This inspirational keynote will help professionals want to ‘work through anything with anyone’! This session helps to remove defensiveness with understanding through humor, relevant examples and creates the ability for participants at all levels to be able to approach others easily. You will be able to narrow the inter‐personal gaps between co‐workers and figure out ‘why do they do what they do’ in order to create a respectful workplace for all.

– You will be inspired through humor and specific insights, which will give people an open mind to hear you;
– You will be able to identify your “most difficult situation” at work and be able to have a “here’s what I can do about it” plan;
– You will find that while it is often natural to take things personally, it is not productive. But how do you take things professionally? This will show you how!

How To Build Goodwill So You Can Say What You Need To Say! 

Have you found yourself in situations where the ability to communicate tactfully, yet with confidence, would help you get what you want? Most of us also want to do that in a way that is not at the expense of others or ourselves. We can ignore these conversations, but doing so will become the number one reason for low morale and lack of accountability, and these avoidance situations can be turned around if you have a “safe” way to approach one another.

– Learn how to address things sooner and remove hesitation and fear.
– Creative ways to stop giving excuses when you rather not confront an issue.
– How to hold some accountable (yes, you can and you can still keep your job)!

This session gives everyone tools on ‘how to say it’, but not at the expense of yourself or others…in a classy and uplifting way!

Videos

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